Smart Security Light
USB Security Camera
how it works
Kuna Installation Guide
Setting Up Your New Smart Security Light
How to Get the Best Out of Your Smart Security Light
Pairing a Companion Light
My Security Light Is Offline
Why Am I Having Live Feed Issues or Going Offline?
Getting the Kuna App
Accessing Kuna’s Features
Accessing Kuna from Different Mobile Devices
What Mobile Devices Are Supported by Kuna?
My App Feature Isn't Working
Sharing Your Device
Setup and Settings
Installation and Pairing
I Don't Have Permission to Set Up My Device
Do I Have to Leave My Light Switch On?
How Do I Turn Off the Status LED?
Setting Your Location
Is My Device Compatible with a Companion Light?
I Can't Find My Device in the Setup Screen
Setting Up a Light Schedule
Viewing Your Live Video Feed
Adjusting the Motion Detection Sensitivity
Setting Up Alerts for Individual Devices
Leave a Video Voicemail!
Introducing Amazon Echo Integration!
Kuna Powered Devices
Setting Up Your New Toucan
Pairing a Toucan Smart Socket
Flipping Your Toucan Camera
What Is the Difference Between Kuna and Toucan?
How Is Toucan Powered?
What Is Toucan, and Who Makes It?
What Is the Difference Between Kuna and Maximus?
Can My Maximus Pair with an Existing Kuna Light?
How Is Maximus Powered?
About Premium Plans
#CapturedbyKuna User Generated Video Submission Program 2017
What Are Kuna Premium Plans?
Which Plan Is Right for Me?
How Does the Free Trial Work?
Is the Kuna App Still Free?
What Happens to My Plan if I Move?
Managing Your Plan
How Do I Upgrade or Change My Premium Plan?
How Do I Sign Up for a Premium Plan?
When Does My 14-Day Free Trial Start?
What Is the Advantage of Being Billed Annually?
What Plan Should I Get if I Have More Than Eight Security Lights?
What Are My Payment Options?
Frequently Asked Questions
Recordings and Events
Does My Device Record at Night?
Why Only 2 Hours for Free?
How Does Kuna Store My Recordings?
How Long Will My Recordings Be Available?
How Do I Download a Recording?
How Can I View My Events?
Kuna Survey Terms & Conditions
What Is Kuna? How Does It Work?
Where Can I Find Kuna’s Technical Specifications?
Will Kuna Work with Other Smart Home Systems?
What Is Kuna’s Range of Detection?
Are You Going to Offer Different Colors and Styles?
Orders and Sales
Will I Get Free Shipping?
Thank You for Being a Fan
How Do I Change My Order or Order Information?
Is Kuna Shipping Outside the United States?
How Do I Know When My Order Has Been Shipped?
Is There a Warranty on My Kuna Purchase?
Do I Have to Leave My Light Switch On? – Legacy app
Viewing Your Live Video Feed – Legacy app
Adjusting the Motion Detection Sensitivity – Legacy app
Setting Up Your New Kuna – Legacy app
Pairing a Companion Light – Legacy app
Setting Up Your New Toucan – Legacy app
Still Have Questions?
Phone Support: M-F 8:30am to 3:30pm PST