Shop Now

Is My WiFi Strong Enough to Connect with Kuna?

To ensure peak performance, your Kuna Device needs a strong and stable Wi-Fi connection. For this reason, we do not recommend connecting to a mobile hotspot.

To check the Wi-Fi strength in your location, just use your smartphone.


Checking Your Wi-Fi Signal Strength

First, hold your phone next to your existing outdoor light fixture, or anywhere you plan to install a smart security light.

Next, connect your phone to your local Wi-Fi network and see if you get 2 bars of Wi-Fi signal or more. 

If your Wi-Fi signal is too weak, we recommend you move your router closer to your outdoor light, or invest in a Wi-Fi range extender or new router.

For detailed information about improving your Wi-Fi setup, please check out this article.


Checking Your Upload Speed 

Your local Wi-Fi network should also have at least 2 Mbps upload and download speeds. This helps your camera maintain excellent picture quality in your live feed and your recordings. You can learn your upload speed by holding your phone next to your camera's installation spot and running a speed test using your mobile browser or a speed test app. We like the Speedtest by Ookla app (available for Android and iOS) because it shows your upload and download speed automatically. You can also go to to find your upload speed. Tap the "Start Test" button and select the "Show More" option when the test is complete.


Checking Your Wi-Fi on Android

If you have an Android mobile device, we recommend using the Wi-Fi Analyzer app. This gives you a more accurate signal strength, and it lets you know which Wi-Fi channels in your area are less crowded. We strongly recommend that you select channel 1, 6, or 11 when you configure your router settings - to minimize interference from other local Wi-Fi networks.

Still Have Questions?

Kuna: Monday - Friday, 8am to 5:30pm PT, (844) 905-1914

Toucan: Monday - Friday, 8:30am to 5pm PT, (888) 788-6888

Contact Us