Frequently Asked Questions
Recordings and Events
- Adjusting Your Kuna AI Smart Detection Sensitivity
- Does My Device Record at Night?
- Why Only 2 Hours for Free?
- How Does Kuna Store My Recordings?
- How Long Will My Recordings Be Available?
- How Do I Download a Recording?
About Kuna
- We experienced a temporary service outage on 8/25 from 11 am - 3 pm PT. Our apologies! Back online now.
- Is Kuna Hiring?
- What Is Kuna? How Does It Work?
- Where Can I Find Kuna’s Technical Specifications?
- Will Kuna Work with Other Smart Home Systems?
- What Is Kuna’s Range of Detection?
Orders and Sales
- Your Next "Coffee with Friends" Is On Us!
- Will I Get Free Shipping?
- How Do I Change My Order or Order Information?
- Is Kuna Shipping Outside the United States?
- How Do I Know When My Order Has Been Shipped?
- Is There a Warranty on My Kuna Purchase?
Legacy App
- Setting Up Your New Kuna – Legacy App
- Setting Up Your New Toucan – Legacy App
- Adjusting the Motion Detection Sensitivity – Legacy App
- Viewing Your Live Video Feed – Legacy App
- Do I Have to Leave My Light Switch On? – Legacy App
- Pairing a Companion Light – Legacy App