Frequently Asked Questions

Orders and Sales

• 2019 Halloween Sale Terms and Conditions
• How Do I Change My Order or Order Information?
• Will the New Tariffs Affect Kuna Prices?
• Is Kuna Shipping Outside the United States?
• Will I Get Free Shipping?
• How Do I Know When My Order Has Been Shipped? 

See all 10 articles

WiFi Troubleshooting

• My Security Light Is Offline
• Is My WiFi Strong Enough to Connect with Kuna?
• How Do I Change My WiFi?
• Understanding Your Device Health
• Will My Norton Core Router Work With My Camera?
• Why Am I Having Live Feed Issues or Going Offline?

See all 7 articles

Installation

• Special Situations During Installation
• How Is My Security Light Powered?
• What Are the Light's Dimensions?
• Do I Have to Leave My Light Switch On?
• How Do I Turn Off the Status LED?
• Are Kuna Powered Devices Weatherproof or Waterproof?

See all 8 articles

About Kuna

• Update to Our Terms and Conditions
• Where Can I Find Kuna’s Technical Specifications?
• What Is the Difference Between Kuna and Maximus?
• Is Kuna Secure?
• Is Kuna Hiring?
• What Is Kuna? How Does It Work?

See all 8 articles

Kuna Integrations

• Introducing Google Home Integration
• Introducing Amazon Echo Integration
• Will Kuna Work with Other Smart Home Systems?