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Setting Up Your Kuna-SE Powered Device

Ready to set up your new Kuna-SE powered device? Start here!

 

Step 1 - Download the Kuna-SE App

First, download the free Kuna-SE app from the Apple App Store (for iOS) or the Google Play Store (for Android). You will need to create an account specifically for the Kuna-SE app, even if you have created a separate account for the standard Kuna app or online store. If you already have a Kuna-SE app account, you can skip to Step 2b.

 

Step 2 - Get Started

When you open the Kuna-SE app for the first time, you will see the Kuna 'welcome' page. If this is your first time accessing the Kuna-SE app or you are setting up your first Kuna-SE powered device, click the "First Time User" button to create a new Kuna-SE account.

Note: the Kuna-SE app is different from the Kuna app. Even if you already have a Kuna app account, you will need to create a new account on the Kuna-SE app to setup your Kuna-SE powered device.

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If you already have a Kuna-SE account select 'I Have an Account or I Was Invited' and scroll down to 'Steps for Existing Users' before proceeding.

 

Step 3 - Pair Your Kuna-SE device to Your Mobile Device

To set up your new device, please make sure it's successfully installed, and that status LED is flashing red.

Make sure that you are standing near your installed device, then, select the device you plan to setup. Scroll left or right to find your device. After pressing the blue 'set up' button you should see a list of nearby devices, select the nearest device. 

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When you select your device you should hear it say 'System Initializing', this indicates that a connection to your device has been established.

 

Step 4 - Create Your Kuna-SE Account

After selecting your device you will be prompted to create your account. Enter your preferred Email Address, Name, and create a Password.

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Passwords must contain at least 8 characters and include one capital letter, one lowercase letter, one number and one symbol.

 

Step 5 - Connect Your Device to WiFi

Select your WiFI network from the list of networks and enter your WiFi network's Password. We recommend making your WIFi password visible while you are entering it to make sure there are no typos - to show your password, tap the eye shaped icon to the right of the password bar.

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After selecting 'Connect to WiFi' you should hear your Device say 'Awaiting Wireless Connection' - this means your device is establishing it's WiFI connection.

 

Step 5 - Your Device is Setup! Next Steps...

Once you have successfully setup your device, you can choose to either 'Set Up the Device Yourself' or 'Start with Default Settings'. Selecting the first option, 'Set Up the Device Yourself', will prompt you to configure some of your settings, like setting a detection and lighting schedule.

If you select the second option, 'Start With Default Settings', we will apply our default settings to your detection and lighting schedule. You can view or change these settings at anytime. You can read about our default settings here.

 

Steps for Existing Users:

Step A -  Log In to an Existing Kuna-SE Account

If you already have an account, you will log into the Kuna-SE app using your Kuna-SE account email and password. First, click the 'I Have an Account or I Was Invited' button on the Welcome screen.

Once you click Log In, you'll be prompted to log in using your Kuna-SE account email address and password. If you don't remember your password, click the 'Forgot Your Password?' option to reset your Kuna-SE account password.

After entering your Kuna-SE account email address and password, click 'Log In'. You're now signed into your Kuna-SE account! 

 

Step B - Add Your Deviice to Your Account

Tap the blue '+' icon in the upper right corner to setup a new device under your account Kuna-SE. After you've tapped the '+' icon, return to Step 3 above to pair your device and follow the remaining steps

 

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After you've tapped the '+' icon, return to Step 3 above to pair your device to your mobile device and complete the setup.

Still Have Questions?

Kuna: Monday - Friday, 8am to 5:30pm PT, (844) 905-1914

Toucan: Monday - Friday, 8:30am to 5pm PT, (888) 788-6888

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