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My Kuna Powered Device Can't Connect to WiFi

Please confirm that you've selected the correct Wi-Fi network in the setup screen, and double-check that your Wi-Fi password is correct.

We always recommend using our "show password" feature during setup. You can also check your Wi-Fi password by having your mobile device "forget" your Wi-Fi network and connecting to it again.

For more information about offline issues, check out this article.

Still Have Questions?

Kuna: Monday - Friday, 8am to 5:30pm PT, (844) 905-1914

Toucan: Monday - Friday, 8:30am to 5pm PT, (888) 788-6888

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