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My Security Light Can't Connect to Wi-Fi

Please confirm that you've selected the correct Wi-Fi network in the setup screen, and double-check that your Wi-Fi password is correct.

We always recommend using our "show password" feature during setup. You can also check your Wi-Fi password by having your mobile device "forget" your Wi-Fi network and connecting to it again.

For more information about offline issues, check out this article.

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