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How Do I Return My Kuna Purchase?

We’re 100% confident that you’re going to love Kuna, but if for any reason you’re not satisfied, we offer a 60-day, money-back guarantee with every purchase from our online store. To make a return within 60 days of purchase, please visit our order management portal.

IMPORTANT: When you get to the shipping screen, please click Submit and wait for the pop-up message confirming that your return has been processed. This will ensure that your return label is generated correctly.

If you select "I will ship item myself", we cannot compensate you for the return shipping cost. We also cannot process a refund for your purchase without a valid tracking number.

For more information about our return policy, please reach out to our support team by clicking the Contact Us button below.

Still Have Questions?

Kuna: Monday - Friday, 8am to 5:30pm PT, (844) 905-1914

Toucan: Monday - Friday, 8:30am to 5pm PT, (888) 788-6888

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